Privacy Policy

1. Introduction

We, Dvaar Silver International Pvt Ltd ("we," "us," or "our"), operate our business exclusively through our website (dvaarsilver.com) and other digital platforms associated with our brand. At Dvaar Silver International Pvt Ltd, we respect your privacy and are committed to taking reasonable precautions to protect your information and comply with applicable privacy regulations.

This Privacy Policy outlines how we collect, use, and share your information when you interact with us through the website and related platforms (collectively referred to as the "Platform"). Please note that this Privacy Policy may be updated periodically. We encourage you to review it regularly.

By using the Platform, you agree to the collection, use, sharing, and storage of your information in accordance with this Privacy Policy.

2. Collection of Information

We collect information to provide and improve our services. This includes:

• Personal Information: Name, email address, contact number, and address. Demographic details like age, gender, and other profile details. Preferences and opinions regarding services and products.
• Transaction Information: Payment details (credit/debit card or other payment methods). Billing, shipping, and order details.
• Technical Information: Device and browser details. IP address and location. Usage patterns, including pages visited, clicks, and browsing behavior.

We may also collect additional information during promotions, feedback sessions, or user engagement activities.

3. Use of Information

We use your information to:

• Process transactions and deliver services.
• Improve your shopping experience and recommend products.
• Communicate order confirmations, policy updates, and special offers.
• Conduct analytics to enhance our product offerings and website functionality.

All data collected is used solely for the purposes outlined in this policy.

4. Cookies and Similar Technologies

We use cookies to:

• Personalize content.
• Measure and enhance user experiences.
• Provide secure and reliable services.

You can manage cookies through your browser settings, but disabling them may affect the functionality of the Platform.

5. Disclosure of Personal Information

We may share your information with third-party service providers for purposes like website hosting, email marketing, payment processing, and customer support. These providers are required to protect your data in compliance with applicable laws.

We do not sell or distribute your personal information for third-party marketing purposes without your consent.

6. Your Consent

By using the Platform, you consent to our data collection and processing practices as outlined in this Privacy Policy. You may withdraw your consent at any time by contacting us at customer.grievances@dvaarsilver.com or cs@dvaarsilver.com.

7. Links to Other Websites

Our Platform may include links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Your Rights

You have the right to:

• Access or correct your personal information.
• Restrict or object to data processing.
• Delete or deactivate your account.

For any concerns, email us at customer.grievances@dvaarsilver.com or cs@dvaarsilver.com.

9. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

10. Security Precautions

We implement industry-standard measures to protect your data. However, no security system is entirely foolproof. Please exercise caution when sharing sensitive information online.

11. Choice/Opt-Out

You can opt out of promotional communications via the unsubscribe link in emails or by contacting us directly.

12. Profile Deactivation and Deletion

Deactivation: Temporarily suspend your account, retaining data for reactivation.

Deletion: Permanently erase your account and associated data. Contact us at customer.grievances@dvaarsilver.com to initiate this process. Note that open transactions or obligations may delay account deletion.